Welcome to Aquasafe Water Solutions! We are dedicated to providing high-quality water purifiers, stainless steel water tanks, and RO water plants directly to your doorstep. Our Shipping Policy outlines the terms and conditions related to the shipping and delivery of our products.
Shipping Destinations
We are pleased to offer shipping services to customers across PAN India. If you are unsure whether we ship to your area, please contact our customer service team for assistance.
Processing Time
Order Confirmation: After placing your order, you will receive an email confirmation. Our team will begin processing your order within 1-2 business days.
Processing Duration: Most orders are processed and dispatched within 3-5 business days. During peak seasons or promotional periods, processing times may be extended.
Shipping Methods and Delivery Times
Standard Shipping: Our standard shipping option typically takes 5-7 business days for delivery.
Express Shipping: For faster delivery, we offer express shipping options. Delivery times for express shipping are typically 2-3 business days.
Shipping Costs
Calculation: Shipping costs are calculated based on the weight and dimensions of your order, as well as the shipping destination.
Free Shipping: Free shipping is available for specific orders, please check the product’s description section for shipping details.
Order Tracking
Once your order has been dispatched, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment through our carrier’s website.
Delivery Issues
Incorrect Address: Please ensure that your shipping address is correct. We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.
Lost or Damaged Packages: If your package is lost or damaged during transit, please contact our customer service team immediately. We will work with the carrier to resolve the issue and ensure you receive your order.
Returns and Exchanges
For information on returns and exchanges, please refer to our Return and Refund Policy.
Contact Us
If you have any questions or concerns about our Shipping Policy, please contact our customer service team at +91 9055666222. We are here to assist you and ensure a smooth and satisfying shopping experience with Aquasafe Water Solutions.